Knowledge base

Getting started with Inaccess Unity

Inaccess Unity Support Portal basics

Inaccess Unity Support Portal basics (2)

• Logging in to the Unity SCADA-EMS Support Portal
• Submitting Tickets via the Unity SCADA-EMS Support Portal

Unity SCADA Release Notes

Release Notes 2025 (1)

• Unity SCADA Release Notes for March 2025

Getting Started

Portal basics and Product access

Power Factors (7)

• Support Portal: Log in with Greenbyte
• Support Portal: Submitting a Ticket
• Support Portal: Viewing Tickets
• Reset Password: Support Portal, Greenbyte & BluePoint
• Support Portal: My Profile
• Support Portal: Log In
• Power Factors Customer Support Policy: Reference Guide

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BluePoint (1)

• BluePoint: Sign Up and Log In

Drive (3)

• Single Sign On with Drive
• Drive: Submit a Ticket
• Drive: Introduction to GADS

Greenbyte (1)

• Greenbyte: Sign Up and Log In

Getting started with Inaccess Insite

Inaccess Insite Support Portal basics and product access

Inaccess Insite Support Portal basics (2)

• Logging in to the Unity SCADA-EMS for Telecom Support Portal
• Submitting Tickets via the Unity SCADA-EMS for Telecom Support Portal

Unity Invoice Management Release Notes

Release Notes for Unity Invoice Management

Unity IM Release Notes 2025 (7)

• Release Notes for Unity Invoice Management (Jan 15, 2024)
• Release Notes for Unity Invoice Management Feb 17, 2025
• Release Notes for Unity Invoice Management, Mar 17, 2025
• Unity IM Release Notes: May 13, 2025
• Unity IM Release Notes: May 15, 2025
• Unity IM Release Notes - June 11, 2025
• Unity IM Release Notes - June 26, 2025

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Unity APM Release Notes

Unity APM Release Notes 2025 (7)

• Unity APM Release Notes: Feb 26th, 2025
• Unity APM Release Notes: Mar 5th, 2025
• Unity APM Release Notes: April 7th, 2025
• Unity APM Release Notes: April 30th, 2025
• Unity APM Release Notes: June 25th, 2025
• Unity APM Release Notes: August 19th, 2025
• Unity APM Release Notes - Sept 22nd, 2025 (Sprint 17 & 18)

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Unity AI Insights

Documentation related to Unity AI Insights

Unity AI Insights (8)

• Unity AI Insights: Classification Flag for Wind Turbines
• Unity AI Insights: Snow "Smart Event" Calculation
• Unity AI & Insights: Turbine Classifier
• Unity AI Insights: DC Voltage Deviation Flag Calculation
• Unity AI Insights: Reduced AC Capacity "Smart Events" Calculation
• Unity AI Insights: Active Power Flatline Flag Calculation
• Unity AI Insights: Classification Flag for Wind Turbines - Classification Logic

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